Privacy Policy

COLLECTION OF PERSONAL INFORMATION

You can browse through this web site without registering any of your personal information. This web site collects personal information about you only when you complete a form on the web site and forward it to us.

When you visit this site, our server logs the following information (none of which personally identifies you) provided by your browser:

• The type of browser and operating system you are using and the previous site you visited;
• Your server’s IP address (a number which is unique to the machine through which you are connected to the Internet – usually one of your service provider’s machines).

Our server logs the date and time of your visit, which parts of our web site you visited, and any documents you downloaded. Our server might also use a feature of your browser called a “cookie” to assign a user ID. The use of “cookies” is an industry standard and you will find them at most major web sites. We do not use “cookies” for any purpose other than to store the sites and databases a user has selected. Most browsers are initially set up to accept “cookies”. If you’d prefer you can set yours to refuse “cookies” or to alert you when “cookies” are being sent. However it is possible some parts of the site will not function properly if you do so.

USE AND DISCLOSURE OF PERSONAL INFORMATION

In general the primary purposes for which we collect your Personal Information include:

• Facilitating the timely delivery of the goods or services for which we contract with you;
• Meeting the requirements of Government Authorities and third party suppliers associated with the supply of the motor vehicle and related goods including the provision of warranty and servicing for the vehicle, insurance and registration of the vehicle and financing of the vehicle purchase;
• Providing information about new products from time to time;
• Contacting you as soon as possible about a product recall necessary for ensuring the safe and efficient use of your caravan. Any promotional or marketing material that we convey to you will contain information detailing how you may remove your name from such a marketing list. At any time you can contact us to instruct us to remove yourself from future correspondence.

STORAGE OF PERSONAL INFORMATION

We store Personal Information in electronic or hard copy form (or both) in either lockable storerooms or, in the case of electronic information, by password protection. In both cases only authorised employees and contracted personnel trained in the proper and lawful handling of such information is able to access that information. We do not retain any information longer than is required for the business relationship with you or for legal purposes. When we are informed we will keep the Personal Information we hold accurate, complete and up to date.

ACCESS TO YOUR PERSONAL INFORMATION

If you have any questions about this Privacy Policy or if you wish to gain access to the information that we may have collected about you, please contact the company Privacy Officer whose details appear at the end of this statement.

CHANGES TO THE PRIVACY POLICY

We reserve the right to amend our Privacy Policy from time to time. Any revised Policy will only apply to data collected subsequent to its stated effective date.

CONTACTING US

If you have a query or complaint in relation to this Privacy Policy or the way we collect, use, disclose or store your Personal Information, or you would like to gain access to the information we have collected about you please contact:

The Privacy Officer, Crusader Caravans
admin@crusadercaravans.com.au